- At Ellibelle Jewellery we offer a fast and fixed price ring sizing service for £40.
- Simply select your ring size using the drop-down menu and we'll have your ring sized and sent out to you within 7-10 business days.
- Most rings can be sized with a few exceptions, we will contact you if needed.
- Please note that resized rings are non-returnable.
Fast & Free Worldwide Delivery
We ship out all orders in a plain outer cardboard box to ensure that delivery is discreet.
All UK orders are delivered free of charge by Royal Mail Special Delivery. Orders will be dispatched within 1 working day and will arrive on the next working day.
We are also pleased to offer free worldwide express shipping on all orders. Delivery will usually be within 3-7 working days, depending on your location.
Your jewellery will be fully insured during transit so you can be assured of its security, and your signature will be required on receipt.
Refunds & Returns
We want you to love your jewellery - If for any reason you are not completely satisfied with your purchase then you can return your item to us within 14 days for a full refund.
Is the packaging discreet?
Yes. We ship out all orders in a plain mailing bag to ensure that delivery is discreet.
I don't know my ring size?
Order our handy ring sizer tool here: Ring Sizer Tool
Can you reserve an item for me?
Yes. We are happy to hold items over £500 in value in reserve for up to 3 months. To reserve an item we take an upfront, non-refundable deposit of 25%. You decide when to pay the remaining balance anytime within 3 months and we'll ship your item immediately afterwards. If this is something that you'd like to arrange then please email us at email@example.com
Do you offer payment plans?
We can arrange a flexible payment plan for any piece you wish to purchase over a number of weeks or months. We take a non-refundable deposit of 10-25% depending on the value of the item and the length of the layway, and agree on a payment schedule for the remainder. If you cancel the layaway before completing the purchase then we would refund everything minus the deposit.
Please note items purchased via layaway plans are not eligible for return.
How is my payment secured?
All card payments are processed through Shopify Payments (powered by Stripe) which keeps your details safe and secure. We don't ever have access to your Credit or Debit card details.
If you choose to pay with PayPal then you can read about their security here.
Does my order come boxed?
All jewellery bought through our website will come beautifully gift wrapped in a signature Ellibelle Jewellery velvet ring box together with a handwritten information booklet about your purchase and care guide and a free polishing cloth this will all come neatly presented in a branded matt black gift box with ribbon bow.
I've bought the wrong ring size!
If you have purchased a ring that doesn't fit you, there's no need to worry. You can easily order one of our handy ring sizer tools to determine the correct size you need. Once you have the size, simply contact us to arrange the return of the ring for resizing.
The resizing service usually costs £50 (subject to number of sizes), which includes the cost of return postage. It typically takes around 7-10 business days to complete.
In the rare circumstance that the ring cannot be resized or if you decide to return it, please notify us within 14 days of receiving the item for a full refund.
I love my ring but my experience was even better. Customer support was fast and so accommodating. My ring got to me so much faster than I was expectingz
The ring size is so perfect in fact I can wear it on two fingers which is such a bonus! Nice to have the flexibility to wear it differently. I have already made a second purchase I love the first one so much ❤️
They sent my beautiful ring to France after they resized. It is so beautiful. Quickly delivery and came in a beautiful package. Very happy and would highly recommend
I received my beautiful emerald ring today and it is beautiful. The diamonds are so sparkly and the emerald is a deep stunning green as pictured. It’s a treasure. Service was great too very responsive and answered all of my questions. The packaging is gorgeous too.
The ring is lovely and looked just as the pictures showed. The service was very good with updates as to what stage we were at. Would definitely recommend them.